Legals
Cookie Policy
Kula is committed to ensuring the privacy and security of your personal data. This Cookies Policy explains how we use cookies on our website and digital platforms in compliance with the Mauritian Data Protection Act (2017) and other applicable regulations. By using our website, you consent to our use of cookies as described in this policy.
What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your actions and preferences over time to enhance your browsing experience.

Users have the right to accept or reject cookies, except for those classified as essential for the website’s functionality.
Types of Cookies We Use
We use the following categories of cookies on our website:
1. Essential Cookies
These cookies are necessary for the operation of our website and cannot be disabled. They support core functions such as security, network management, fraud prevention, and accessibility.  
2. Analytical/Performance Cookies
These cookies help us understand how users interact with our website, enabling us to improve functionality and performance. They collect anonymous data about website visits, popular pages, and potential errors.
3. Functionality Cookies
Functionality cookies enable us to remember user preferences, such as language settings, login details, and personalization choices, to provide an enhanced experience.  
4. Targeting/Advertising Cookies  
These cookies collect data about your browsing activity to show you relevant advertisements. They may also limit how often you see certain ads and measure the effectiveness of advertising campaigns.
We do not sell personal data to third parties.  
How to Manage Cookies
You can control or disable cookies through your browser settings. Most browsers allow you to:
- Accept or reject all cookies
- Delete stored cookies
- Block specific types of cookies
For instructions on managing cookies, refer to your browser’s official support pages:
Important Note:
Disabling cookies may affect website performance and limit certain features.
Data Protection and Compliance
Kula adheres to the Mauritian Data Protection Act (2017) and international best practices. We ensure:
- Lawful collection and processing of cookie data.
- No transfer of personal data outside Mauritius without appropriate safeguards.
- Transparent use of cookies, with user control over non-essential cookies.
For more details, see our Privacy Policy
Data Retention
Cookies are retained for varying periods depending on their purpose:
- Session cookies: Expire when you close your browser.
- Persistent cookies: Remain on your device for a set duration (e.g., 6–12 months) unless deleted manually.
Updates to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on our website.  
Contact Us
For any questions or concerns regarding our use of cookies, please contact us on this form.
Privacy Policy
At KulaDAO, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you interact with our website, platform, services, or community.

We process your data in accordance with the Mauritian Data Protection Act (2017) and other applicable international data protection laws, ensuring that your information is handled with transparency, fairness, and care.
Information We Collect
We may collect and process the following categories of personal data:
- Identity Information: including your name, username or similar identifier.
- Contact Information: such as email address, telephone number, or social media handles.
- Technical Information: including IP address, browser type and version, time zone setting, operating system, and other technology on the devices you use to access our services.
- Usage Data: such as information about how you use our website, services, and community platforms.
- Communication Data: including your correspondence with us or content you share via community channels.
- KYC/AML Information: where required for compliance with legal obligations or onboarding to regulated services.
How We Use Your Information
Your information may be used for the following purposes:
- To provide access to our services and maintain secure operations.
- To communicate with you regarding updates, support, or community notices.
- To comply with legal, regulatory, and compliance obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
- To improve our platform, products, and community experience.
- To detect, investigate, and prevent fraud, abuse, or security threats.
We will not sell your personal information or use it for profiling without your explicit consent.
Legal Basis for Processing
Your information may be used for the following purposes:
- Consent: where you have provided clear permission for us to process your data for specific purposes.
- Contractual Necessity: where processing is required to fulfil our obligations to you.
- Legal Obligation: where required under applicable laws and regulations.
- Legitimate Interests: where it is in our interest to improve services, enhance security, or protect against misuse, and where such interests are not overridden by your rights.
Data Retention
We retain personal data only for as long as is necessary to fulfil the purposes outlined above, or to meet legal, accounting, or regulatory requirements. Please refer to the Data Protection and Retention Disclosure.
Data Sharing and Transfers
We may share your information with:
- Affiliated entities within the Kula Group structure.
- Third-party service providers performing services on our behalf (e.g., cloud hosting, analytics, compliance support).
- Regulators, law enforcement agencies, or legal advisors, as required by law or in the protection of our legal rights.
Where data is transferred outside Mauritius, we ensure appropriate safeguards are in place in accordance with applicable legal requirements.
Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion or restriction of your data under certain circumstances.
- Object to processing where we rely on legitimate interests.
- Withdraw consent at any time where processing is based on consent.
- File a complaint with a supervisory authority if you believe your rights have been violated.
To exercise your rights, please contact us on this form.  
Data Security
Subject to applicable law, you have the right to:
We employ robust technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or misuse. These include encryption, access controls, and regular security assessments.

Despite our efforts, no system is immune to risks. We encourage users to take steps to protect their information, including the use of strong passwords and secure internet connections.
Cookies and Tracking
Our website uses cookies to improve user experience and understand usage patterns. For more information, please see our Cookie Policy.
Updates to this Policy
This Privacy Policy may be updated from time to time to reflect changes in legal obligations, technology, or our practices. We will notify users of material changes through appropriate channels.
Contact Us
If you have any questions or concerns regarding this policy or your personal data, please contact us on this form. Your query will go to the Data Protection Officer.
Terms and Conditions of Service and Use


Introduction 

These terms and conditions for investors (hereinafter referred to as the "Terms and Conditions") is an agreement between Kula VASP Limited (hereinafter referred to as "Kula"), a company incorporated inMauritius and issuing the $KULA Token under the supervision of the FinancialServices Commission ("FSC") in accordance with the Virtual Asset and Initial Token Offering Services Act 2003 (VAITOS) ("Regulations"), as amended from time to time, and any investor ("Investor" or"Investors") wishing to purchase the $KULA Token offered by Kula through a centralised exchange platform ("Platform"), each a"Party" and collectively the "Parties". 

Kula uses blockchain technology to build, manage and invest in real world asset backed decentralised autonomous organisations. The Kula ecosystem engages Investors and regional projects with multiple strategies to maximise profit that may be returned and then reflected in the value of the $KULA Token. For further information please refer to Kula's white paper and business plan and any other documentation and materials published by Kula on its Website. 

These Terms and Conditions apply to any Investor who purchases, holds or otherwise interacts with the $KULA Token. 

An Investor may not invest into Kula and purchase a $KULA Token if the Investor does not agree with these Terms and Conditions. By purchasing, holding, transferring or otherwise interacting with a $KULA Token, the Investor agrees that they (i) have read and understood these Terms and Conditions; and (ii) are deemed to be bound by these Terms and Conditions as may be amended hereafter. For the avoidance of any doubt, these Terms and Conditions will always apply to an Investor regardless of how the Investor acquires a $KULA Token. 

Kula may, at its own discretion, amend the Terms and Conditions at anytime by publishing that amendment on its website or by giving notice thereof to Investors through any other means determined from time to time by Kula. That amendment shall become effective from the date of publication or the date ofthe notice (as the case maybe). 

Investors must obtain their own independent legal, tax, financial and other professional advice before purchasing the $KULA Token and/or entering into any transaction involving the $KULA Token. 

If the Investor has any questions with respect to these Terms andConditions, please contact us using this form. If the Investor does not agree to these Terms and Conditions, they must not purchase, hold, transfer or otherwise interact with the $KULA Token. 

1. DEFINITIONS AND INTERPRETATION 

1.1. Definitions 

Unless otherwise defined herein, the capitalised terms used herein shall have the following meanings: 

FSC: the Financial Services Commission, Mauritius;

Kula:
Kula VASP Limited;

$KULA Token: a digital representation of a set of governance rights over locally  defined real world assets offered by Kula through a Platform;

Intellectual Property Rights: the following rights in their full form (including any other rights extended from these rights, or the rights arising from the renewal or modification of these rights), that are enforceable worldwide:

(a) patents, registered product designs, product design rights,  technical or business knowledge, trademarks, service marks, trade name and  business name (including goodwill associated with brand name), copyrights,  moral rights, performer rights and broadcasting rights, any other legitimate rights under these Terms and Conditions, database rights and rights to domain names, geographical rights, utility models, including rights and privileges incidental to the registration or the filing of applications for registration, and rights to file applications to register any of the foregoing rights, and other rights similar thereto;

(b) trade secrets, confidential information, and any other right of  ownership, including rights to know-how and technical information; and

(c) any other intellectual or industrial property rights;

Investor and/or Investors ($KULA Token holder): any investor purchasing the $KULA Token;

Party: means any party to these Terms and Conditions, and together, the  Parties;

Platform: an exchange platform on which the $KULA Token is sold, purchased,  traded and issued;

RegionalDAOs and/or Regional DAO Projects: as described under clause ‎4.1 of these Terms and Conditions;

Regulation: Virtual Assets and Related Activities Regulations 2023;

Terms and Conditions: the terms and conditions herein;

Wallet: a digital token wallet for storage of $KULA Token;

Website: https://www.kuladao.io/ or any other website designated by Kula.

1.2. Interpretation 

In these Terms and Conditions: 

(a) references to any documents (including these Terms and Conditions) are references to the documents as amended, compiled, supplemented, modified, or replaced from time to time; 

(b) references to recitals, clauses, or schedules are references to the recitals, clauses, or schedules of these Terms and Conditions. The recitals and schedules are also deemed an integral part hereof, and references to these Terms and Conditions include the recitals and schedules;  

(c) headings contained in these Terms and Conditions for ease of reference only and have no effect upon the construction or interpretation of the Terms and Conditions or the intent of the Parties; and  

(d) references to any legislation, rules, regulations, or notifications in these Terms and Conditions are references to such legislation, rules, regulations, or notifications as may be amended or supplemented from time to time, and include their re-enactments. 

2. QUALIFICATIONS OF THE INVESTOR 

2.1. The Investor agrees and acknowledges that the Investor may make an investment by purchasing the $KULA Token via thePlatform only if the following requirements are met: 

(a) The Investor has completed any know-your-customer (KYC) and/or enhanced due diligence checks required by Kula, the Platform and/or FSC; 

(b) the Investor has fulfilled the identification and authentication process according to the Platform's internal procedures and steps, and any other rules that the Platform and/or FSC enforces from time to time; 

(c) the Investor has prepared and delivered full, complete and correct information as requested by Kula and/or the Platform; 

(d) the Investor has an explicitand real address, contact number and email address; 

(e) the Investor explicitly agrees to these Terms and Conditions and consents to entering into these Terms andConditions immediately upon purchasing, holding, transferring or otherwise interacting with a $KULA Token; and 

(f) the Investor has correctly and fully performed any other acts additionally required by the Platform and Kula. 

3. RELATIONSHIP BETWEEN KULA AND THE INVESTOR

3.1. Kula and the Investor acknowledge that these Terms and Conditions are not deemed to create any legal relationships of partnership, joint venture, principal – agent, or employer – employee relationship between Kula and the Investor.

3.2. The Investor acknowledges and agrees that Kula does not operate the Platform, the Wallet or the blockchain or distributed ledger technology on which the $KULA Token is distributed on, and therefore Kula shall not be held liable for any losses arising from theInvestor's use of the Platform, the Wallet or the blockchain or distributed ledger technology used when distributing the $KULA Token. 

4. INVESTOR'S RIGHTS 

4.1.   After the Investor has purchased the $KULA Token on the Platform, the Investor is entitled to exercise certain governance rights through the Kula ecosystem. The funds raised by Kula through the sale of $KULA Tokens will be allocated to the Kula treasury. The Investor will have the ability to vote and determine how the funds in the Kula treasury are used in accordance with the Treasury Management Policy set out in Kula's White paper on its Website. The types of ways the funds and/or proceeds can potentially be allocated include: 

(a) investment into real world assets in regional locations around the world, which Kula calls "RegionalDAOs" and/or "RegionalDAOProjects"; 

(b) administrative development of a regional project(s); and/or 

(c) capitalisation of the Kula treasury. 

4.2. The purpose of the $KULA Token is to allow Investors to use their governance rights to serve RegionalDAO Projects. Governance rights include voting rights with respect to RegionalDAO Projects vetted by Kula. 

4.3. Investors have the right to actively participate in the decision-making of the KulaDAO Project and use their $KULA Token(s) as a gateway to: (i) make proposals (or actionable events) regarding the decisions in Kula’s guilds; and (ii) vote on the proposals made within Kula's application-based platform. When an agreed threshold is reached the smart contracts of the relevant RegionalDAOProject will execute the decision automatically. If the threshold is not met, then the decision and its related action cannot be carried out. By exercising these governance rights Investors can act as KulaDAO Project stakeholders and are incentivised to engage in positive governance by aligning the Investor's interests to create shared value. 

5. DUTIES AND RESPONSIBILITIES OF THE INVESTOR 

5.1. The Investor agrees to provide information, documents, and other cooperation upon the request of Kula, the Platform and/or FSC for compliance with applicable laws, including but not limited to, the Regulation, anti-money laundering regulations and combating-the-financing-of-terrorism regulations. 

6. DUTIES AND RESPONSIBILITIES OF KULA 

6.1. Kula agrees to provide its services relating to the $KULA Token inn accordance with the laws and regulations set forth by the Regulation and any other regulations issued by FSC, as may be amended from time to time. 

7. TAXES AND FINANCIAL ADVICE 

7.1. The Investor acknowledges and understands that Kula does not provide advice or recommendations on taxes, duty, and related financial matters. Kula recommends that the Investor consult with an independent tax or financial advisor on these matters if the Investor is uncertain about tax or financial consequences of the entry into these Terms and Conditions. 

7.2. The Investor is responsible for paying their own taxes and duty that may arise from the operation of any business they may run, including the receipt of any financial interests from the $KULA Token, to the relevant taxation authority. 

8. INTELLECTUAL PROPERTY RIGHTS 

8.1. All Intellectual Property Rights to, arising from, or associated with the Website, software (including Kula's application-based platform) and systems related to Kula and the $KULA Token, including any improvements, modifications, or further developments associated with the Intellectual Property Rights, belong to Kula. The Investor acknowledges and agrees that the use of Kula'sIntellectual Property Rights is only limited to that permitted under theseTerms and Conditions. These Terms and Conditions do not give rise to the transfer of Kula's Intellectual Property Rights. 

8.2.   The Investor agrees not to: 

(a) circumvent any technical restrictions in the Kula software, systems and/or any application-based platform to which Kula provides the Investor access to; 

(b) reverse engineer, dissemble, or decompile the software, systems and/or any application-based platform to which Kula provides the Investor access to; 

(c) disseminate, copy (except for permitted backup purposes), lease, lease on hire purchase, or lend the software, systems and/or any application-based platform to which Kula provides the Investor access to; 

(d) lease, lease on hire purchase, or lend the software, systems and/or any application-based platform to whichKula provides the Investor access to; or 

(e) cause damage to the Website, software, systems and/or any application-based platform associated with Kula. 

9. INVESTOR REPRESENTATIONS AND WARRANTIES 

By purchasing, holding, transferring or otherwise interacting with the $KULA Token, the Investor represents and warrants to Kulathe following: 

9.1. Status 

All information submitted by the Investor to thePlatform and Kula is true, complete, valid and non-misleading. The Investor possess the legal capacity, and all qualifications required to purchase a $KULA Token and become an Investor and has read, understood and agreed to these Terms and Conditions. 

9.2. Power and authority 

The Investor has the power to enter into, perform, deliver, and take any necessary action to authorise the entry into, performance and delivery of, its obligations under these Terms and Conditions. 

9.3. Non-conflict with other obligations 

The execution of and the transactions contemplated by these Terms and Conditions do not and will not conflict with: 

(a) any applicable laws or regulations; 

(b) its constitutional documents if the Investor is a corporate entity oran institutional Investor; 

(c) any agreement or instrument binding upon it or its assets; 

(d) any order or judgment of any governmental, regulatory authority, or court having jurisdiction applicable to it or its assets; or 

(e) any contractual restriction binding upon or affecting it or its assets.

‍9.4Voluntary The Investor's participation in the purchase anduse of, or any interaction with, the $K Token is voluntary and based ontheir own judgement without being coerced, solicited or misled by anyone. 

10. ACKNOWLEDGEMENT AND ASSUMPTIONS OF INVESTMENT RISK 

By purchasing, holding and/or interacting with the $KULA Token, the Investor accepts the following risks set out under this clause 10 and acknowledges that Kula shall not be held liable for any losses arising from these risks. 

10.1. Risks of the $KULA Token as a digital token: 

The Investor agrees and accepts that investment ina new business involving digital tokens carries high risk as digital tokens, such as the $KULA Token, are considered a high-risk asset class. The Investor agrees and accepts that whether the future market price for the $KULA Token will move up or down or even sustain a market value is a speculative and often unpredictable. The price of the $KULA Token may move up or down or may become valueless and therefore Kula makes no guarantee that an Investor will receive any return on their invested capital when they sell their $KULA Token. The Investor acknowledges that it is a possibility that losses will be incurred rather than a profit made as a result of purchasing, holding and then subsequently selling the $KULA Token. 

10.2. Volatility: 

The Investor agrees and accepts that Kula is a new business and it may not have an established track record, stable cash flow or profits with respect to the $KULA Token. The risk of business failure at the RegionalDAO Project level and therefore the failure of the $KULA Token as a governance token and/or investment , and consequently the loss of the Investor's invested capital, are high. The Investor acknowledges that they should only place capital into a $KULA Token if they can afford a loss of their entire investment. 

10.3. Liquidity Risk: 

The Investor agrees and accepts that markets for digital tokens, such as the $KULA Token, can at times become"illiquid" which means there can be a scarcity of other investors who are willing to purchase the $KULA Token at any one time. Illiquid markets have increased potential risk of loss because they can experience high volatility and there is no assurance that a market for $KULA Token will continue to exist in the future. The Investor accepts that the value of the $Kula Token may decline, or be completely and permanently lost should the market for $KULA Tokens disappear over time. Kula make no representations, warranties or guarantees that the market for the $KULA Token will be active and liquid or permit the Investor to liquidate its position when it desires or at a favourable price. 

10.4. Market Risk: 

The Investor agrees and accepts that the $KULA Token may decrease in value or lose all of its value due to a range of market factors, including market manipulation, change to the nature of the $KULA Token or RegionalDAOs, governmental (including changes to the governments of the regions within which the RegionalDAO Projects are), regulatory activity, legislative changes, public opinions or other factors outside of Kula's control. 

10.5. Risks relating to distributed ledger technology: 

The Investor agrees and accepts that the $KULA Token relies on distributed ledger technology and that there are inherent risks that arise from relying on such technology and these include the existence of potential technical flaws in the technology, existence of flaws in the scripting language, the existence of record keeping errors which may be irreversible if not rectified within a certain short timeframe, changes in consensus protocol (that reflect into changes in operating rules) or algorithms, decreased community or miner support, the development of competing networks and platforms in the future, disputes between developers, miners and regulatory action, and being the target of malicious persons/cyber attackers.Kula shall not be held liable for losses incurred by the Investor arising out of the use of the distributed ledger technology for the distribution of the $KULA Token. 

10.6. Network and technology failure: 

The Investor agrees and accepts that the underlying blockchain supporting the smart contracts that underly the $KULA Token may be subject to risks that are beyond Kula's control and this may result in events such as loss of ownership of the $KULA Token, or transactions on the blockchain being altered or reversed (by consensus or even via fraudulent acts) or any restrictions that may be imposed on the selling of the $KULA Token. 

10.7. Internet risks: 

The purchasing of the $KULA Token and the operation of Kula relies heavily on the internet. The Investor agrees and accepts that given the public nature of the internet there is a risk of the following occurring when purchasing or selling a $KULA Token: interruption, delay, loss of data, corruption of data, loss of confidentiality in the transmission of data or the transmission of malware when transmitting data via the internet. This may mean the Investor's transaction (i.e. the purchasing or selling of the $KULA Token) is not executed at the time of, or in accordance with, the instructions provided by the Investor. 

10.8. Cyberattacks: 

The Investor agrees and accepts that the $KULA Token, or the Wallet in which the Investor stores the $KULA Token and the Kula ecosystem (including its application-based platform) are subject to risks of security breaches from cyber-attacks as they may be targeted by cyber-attackers who hack to steal the KULA Token. Such attacks may include the cyber-attacker having access to key files, passwords and other account access instructions, as well as unauthorised access to the Investor's computer or smartphone (or any other device that the Investor may use). The Investor agrees and accepts that the Investor is responsible for implementing reasonable measures for securing its own systems and Wallet, or other storage mechanism it uses to receive and hold the $KULA Token, including any private key(s) or other necessary credentials. 

10.9. Legal: 

All transactions involving digital tokens, such as the $KULA Token, are exposed to regulatory and/or legal risk. The Investor agrees and accepts that the legal status and regulatory treatment of the $KULA Token can be uncertain and may change, and the legal and regulatory treatment of RegionalDAO Projects and regional assets underlying the $KULA Token may also vary according to different jurisdictions. The Investor agrees and accepts that changes in regulations and legislation may cause the value of the $KULA Token to decrease or lose its entire value. 

10.10. Taxation and accounting treatment: 

The Investor agrees and accepts that selling the $KULA Token may be subject to different tax laws and regulations depending on the Investor's jurisdictions as the tax and accounting treatment of digital tokens vary amongst jurisdictions. Kula does not make any representation as to whether any tax consequences may arise from purchasing or holding or selling the $KULA Token. If the Investor is unsure about the tax implications and accounting treatment of the $KULA Token, the Investor should seek independent professional advice before buying, holding or selling the $KULA Token. Investors are responsible for understanding how the $KULA Token will be regulated and taxed under the applicable law. 

11. DISCLAIMER 

11.1. To the fullest extent permitted by applicable law and except as otherwise specified in writing by Kula, the $KULA Token are sold "as is" and on an "as available" basis without warranties and guarantees of any kind. Kula expressly disclaims all implied warranties as to the $KULA Tokens, including without limitation, implied warranties with respect to the fitness for any particular purpose. 

11.2. Kula does not represent or warrant that the $KULA Token is error-free, free from viruses or harmful components, is reliable, meets the Investor's requirements or that defects in the $KULA Token will be corrected. 

12 CONFIDENTIALITY 

12.1. The Parties agree to keep confidential any information that a Party has obtained or acquired from the other Party as a result of the performance under these Terms and Conditions throughout the term of these Terms andConditions and during one year after the expiration of these Terms and Conditions, and will strictly not disclose it to any persons not involved in the performance of duties under these Terms and Conditions. 

12.2. The provisions under this clause will not apply to: 

(a) disclosure of information with the other Party's consent in writing; 

(b) disclosure of information to:                              

i. employees, contract employees, or agents of a custodian for the performance of duties hereunder;

ii. agents who need to know the information for the purpose of providing services hereunder;

iii. Kula's auditor, legal, financial or other professional advisors;

iv. any person to whom Kula must, or is permitted to, disclose the information under any law, applicable provisions, or other regulations;

v. a court or judicial tribunal trying a lawsuit, arbitration case, or other legal proceedings in the relevant jurisdiction; or

vi. any regulatory, supervisory, governmental, or quasi-governmental authority, state enterprise, financial organisation, or independent regulatory authority (governmental or non-governmental) with the power to regulate Kula; 

(c) disclosure of information as required by law, judgment, or order of a court, or by virtue of any applicable law, or in accordance with the regulations or guidelines issued by FSC; and 

(d) any information that has been disclosed to the public or becomes publicly available other than as a result of a breach of any of these Terms and Conditions by either Party. 

13. LIMITATION OF LIABILITY 

13.1. The Investor agrees that Kula is not liable to the Investor for any loss (whether direct or indirect) or damage caused to the Investor, except for losses resulting from a wilful or negligent act or omission on behalf of Kula, or its employees. 

13.2. Kula does not own the Platform or the blockchain technology used for the distribution of the $KULA Token and is therefore not liable to the Investor for any loss or damage caused to theInvestor: 

(a) if that loss or damage is due to an act or omission of the operator(s)of the Platform or any third party or the blockchain technology used to distribute the $KULA Token; or 

(b) if that loss or damage is due to bankruptcy of the operator(s) of thePlatform or any third party. 

13.3. Kula is not liable for any loss or damage caused to the Investor as a result of Kula's failure to perform its duties hereunder, or any interruption or delay in the performance of its duties hereunder due to any circumstance beyond its control, including but not limited to: 

(a) any flood, storm, earthquake, or natural calamity; 

(b) any pandemic or epidemic; 

(c) any war, terrorism, strike, revolution, riot, or civil commotion; 

(d) any labour strike, lockout, or industrial action; 

(e) any change in the interpretation or enforcement of any law or regulation; 

(f) any act of a government or governmental agency; 

(g) any order of a court or judicial body; 

(h) any system or computer malfunction, damage, destruction, failure, or interruption however caused, or third-party interference (including system hacking); 

(i) any restriction on the availability, credit, or transfer of foreign exchange; or 

(j) any other event beyond the reasonable control of Kula. 

14. TERMINATION 

14.1. These Terms and Conditions are effective upon the moment the Investor purchases a $KULA Token, and will remain in full force and effect while theInvestor holds the $KULA Token. 

14.2.  Kula may terminate anInvestor's right to own or hold a $KULA Token and therefore terminate theseTerms and Conditions if: 

(a) Kula finds any inappropriate conduct, such as an intentional concealment or distortion of any requested information, or the provision of incorrect or incomplete information, leading to errors in an analysis or financial opinion that may cause future damage to either Party; 

(b)  any change in economy, or applicable law, rules or regulations prescribed by the authorities, thereby causing Kula to be unable to provide the services or disqualifying the Investor from holding the $KULA Token; or 

(c) the Investor's interactions with Kula's ecosystem and systems no longer conform with Terms and Conditions. 

14.3. Termination of these Terms and Conditions will be without prejudice to the right of Kula to claim damages or expenses incurred as a result of theInvestor's breach of their duties or other provisions specified in these Terms and Conditions before the date of termination. 

14.4. All provisions of these Terms and Conditions which by their nature should survive termination shall survive termination and remain binding on the Parties, including but not limited to clauses ‎10, ‎11, ‎12, ‎13, ‎14,‎15, ‎16, ‎0, ‎17.2, ‎18.2 and ‎20.

15. SEVERABILITY 

If any provision of these Terms and Conditions is or becomes illegal or unenforceable under any law, fact, or circumstance, or is or becomes void by the operation of law, the Parties agree that the lawful and valid provisions shall remain in full force and effect. 

16. NOTICES 

16.1. All notices, reports, and communications relating to these Terms and Conditions (collectively referred to as the "Notices") must be sent to the addresses specified below, unless a Party otherwise notifies the other Party in writing. 

16.2. The Parties agree and wish to receive, send, or make Notices by electronic means, including but not limited to, via email or publication on the Website or the Platform. If sent to Kula please use this form. If sent to the Investor: The address, telephone number, email address and other contact information that the Investor has registered at the time of opening its account with the Platform or the information updated by the Investor from time to time. Kula may publish notices on the Website, or send them to the relevant email address of the Investor. 

17. ENTIRE AGREEMENT AND AMENDMENTS 

17.1. These Terms and Conditions constitute the entire understanding and agreement between the Parties, and supersedes any other previous agreements, express or implied, between them. 

17.2. If any law or regulation, including but not limited to any rule, notification, order, or regulation of a regulatory authority, is enacted or amended, the Investor agrees and acknowledges that Kula may amend these Terms and Conditions to be consistent with any future notification, order, rule, or regulation of the regulatory authorities. If these Terms and Conditions are amended, Kula will issue new Terms and Conditions. 

18. ASSIGNMENT 

18.1. The Investor may not assign these Terms and Conditions, or the rights and duties hereunder, either in whole or in part, without the prior written consent of Kula. 

18.2. Kula may assign its rights and duties under these Terms and Conditions, either in whole or in part, and theInvestor agrees to give its consent and provide all necessary assistance and support, including the execution of all documents to the extent requested by Kula. 

19. WAIVER 

19.1. No failure to exercise, nor any delay in exercising, on the part of aParty, any right, power, or remedy available to it under any law or these Terms and Conditions will operate as a waiver of that right, power, or remedy. 

19.2. No single or partial exercise of any right, power, or remedy by either Party under any law or these Terms andConditions will prevent any further or other exercise of, or extinguish, that right, power, or remedy. 

19.3. The rights, power, and remedies provided in these Terms and Conditions are cumulative and not exclusive of any rights, power, and remedies provided by law. 

20. GOVERNING LAW
 

These Terms and Conditions are governed by, and construed in accordance with, the laws of Mauritius, as. Any disputes arising from these Terms and Conditions will be resolved by arbitration. 
Kula Community Guidelines
Introduction
These guidelines are designed to foster a welcoming, inclusive, and secure community where members can engage respectfully and constructively.
Establishing clear guidelines helps ensure:
- A positive and respectful environment for all participants.  
- Protection against potential risks and threats.  
- A culture of respect, openness, and meaningful dialogue.
By adhering to these principles, we strengthen our community and promote responsible participation.
Safety and Protection
1. Secure Your Online Presence
- Use a strong, unique password for all accounts.  
- Enable two-factor authentication (2FA) whenever possible.  
- Keep your operating system, browser, and software updated.  
- Avoid using public Wi-Fi or shared computers for sensitive transactions.  
- Install reputable antivirus software and update it regularly.  
2. Be Cautious with Transactions
- Verify authenticity before engaging in any cryptocurrency transactions.  
- Be wary of unsolicited requests for personal or payment information.  
- Never share private keys, passwords, or recovery phrases.  
- Regularly monitor your accounts for suspicious activity.  
3. Protect Your Cryptocurrency
- Store assets in a hardware wallet or a reputable software wallet.  
- Use multi-signature wallets for added security.  
- Set up cold storage for long-term holdings.  
- Regularly back up and securely store wallet keys.  
4. Recognize and Avoid Phishing Scams
- Be cautious of emails, messages, or calls requesting sensitive information.  
- Verify communication by contacting the entity directly through official channels.  
- Never respond to unsolicited messages that request payment or sensitive data.  
5. Report Suspicious Activity
- Report phishing attempts, fraud, or security breaches to authorities.  
- Alert Kula’s support team using this form.
- Share security insights with the community to help prevent attacks.  
Community Guidelines
1. Respect Others
- Treat all community members with kindness, empathy, and dignity.
- Harassment, discrimination, or abuse will not be tolerated.  
2. Encourage Open Discussions
- Be open to diverse perspectives and constructive debate.  
- Avoid dismissive or inflammatory language.
3. Maintain Civility
- Use respectful language in all interactions.  
- Do not spread misinformation, rumors, or personal attacks.
4. Follow Community Rules
Abide by moderation decisions and community standards.
5. No Self-Promotion
Do not promote personal projects/services without approval.
6. No Spamming
Avoid irrelevant, excessive, or repetitive content.
7. Moderators’ Discretion
Moderators have the final say in enforcing rules and removing content.
Consequences for Violations
1. Warning
A reminder to correct behaviour.
2. Content Removal
Deletion of posts/comments that violate guidelines.
3. Ban
Temporary or permanent suspension of an account.
If you experience harassment, report it to Kula moderators immediately using this form.
Kula Financial Risk Warning Statement
Kula operates a blockchain-based governance system that integrates real-world assets within a structured, compliant framework. Participation in the Kula ecosystem involves financial and governance-related risks. Before engaging with the Kula platform, token holders, investors, and community members should carefully review the following risk considerations:
1. No Financial Returns or Guarantees
$KULA is a governance token, not an investment vehicle. Holding $KULA does not entitle holders to profits, dividends, or financial returns.
The value of $KULA is determined by governance participation and ecosystem adoption, not by speculative financial mechanisms.
2. Market and Liquidity Risks
The cryptocurrency and blockchain sectors are highly volatile. The price of $KULA may fluctuate due to market conditions, governance decisions, regulatory changes, or macroeconomic factors.
Liquidity for $KULA is not guaranteed. Token holders may experience challenges in buying or selling tokens, depending on market conditions and exchange availability.
3. Regulatory and Compliance Risks
Kula operates within a legally structured framework but has not yet received formal regulatory approval from any financial authority.
Regulatory changes in different jurisdictions may impact the availability, usage, or legality of $KULA and Kula’s governance framework.
Participants are responsible for ensuring compliance with local laws and regulations regarding digital assets and governance participation.

Access to this website is not restricted. However, the information provided herein does not constitute an offer, solicitation, or invitation to purchase tokens or participate in any investment activity in any jurisdiction where such activity is prohibited or requires registration, licensing, or regulatory approval that has not been obtained. It is the sole responsibility of each user to ensure that they are not subject to any local laws or regulations that prohibit or restrict their ability to purchase, hold, or engage with tokens issued by Kula. This includes, without limitation, residents or citizens of the United States, United Kingdom, United Arab Emirates, Singapore, Canada, China, North Korea, Iran, Syria, Cuba, and Afghanistan, or any other jurisdiction where such activities are regulated or prohibited. By continuing to access this website and engage with its contents, you represent and warrant that you are not in violation of any applicable law in your jurisdiction. Kula accepts no liability for any breach of local law by users who access or act upon information made available on this site.
4. Smart Contract and Security Risks
Kula employs audited smart contracts to manage governance, treasury, and ecosystem participation. However, no system is entirely immune to bugs, exploits, or vulnerabilities.
Participants should be aware that blockchain transactions are irreversible, and any errors or security breaches may result in permanent loss of tokens or funds.
5. Governance and Decision-Making Risks
Governance decisions within Kula are made through the Protocol Improvement Proposal (PIP) and/or KulaDAO Improvement Proposal (KIP) process, which means token holders actively shape the ecosystem.
Decisions made through governance voting may not always align with individual interests, and governance changes may impact the functionality or utility of the token.
6. No Consumer Protections or Insurance
Digital assets, including $KULA, are not covered by traditional financial insurance schemes (e.g., Federal Deposit Insurance Corporation, Financial Services Compensation Scheme, or deposit protection programs).
There is no guarantee of asset recovery in case of security breaches, exchange failures, or smart contract vulnerabilities.
7. Risk of Loss
Participation in the Kula ecosystem requires an understanding of blockchain governance, asset risks, and decentralized decision-making.
Only engage with Kula if you fully understand the risks involved and are prepared for potential financial loss.
8. Wallet Security & Self-Custody Risks
Kula tokens ($KULA) may be stored in centralised exchange (CEX) accounts or self-custodied in private wallets.
Users are solely responsible for the security of their wallets, private keys, and seed phrases. Losing access to a wallet or exposing private keys may result in permanent loss of funds, with no possibility of recovery.
Kula does not provide support for lost or stolen wallets and cannot intervene in unauthorized transactions.
Smart contract interactions carry risks - users should verify contract addresses and avoid phishing attempts or malicious dApps that could compromise their tokens.
Final Disclaimer
This financial risk warning is for informational purposes only and does not constitute financial, legal, or investment advice. Participants should conduct their own due diligence and seek professional advice before engaging with Kula.
Disclosure Statement for Whistleblowing
At Kula, we are committed to fostering a culture of transparency, integrity, and accountability. This disclosure statement outlines our Whistleblowing Policy, which provides a safe and confidential mechanism for reporting concerns about unethical, illegal, or improper conduct. We encourage all employees, contractors, and stakeholders to speak up without fear of retaliation.
1. Our Commitment
We are dedicated to maintaining the highest standards of ethical conduct and compliance with laws and regulations. To achieve this, we:
- Encourage the reporting of any suspected wrongdoing in good faith.
- Prohibit retaliation against whistleblowers who report concerns honestly and responsibly.
- Ensure all reports are investigated promptly, thoroughly, and impartially.
2. What Can Be Reported
You can report concerns related to, but not limited to:
- Fraud, theft, or embezzlement.
- Bribery or corruption.
- Financial misconduct.
- Violations of laws or regulations.
- Discrimination or harassment.
- Health and safety hazards.
- Environmental violations.
- Any other unethical or illegal conduct.
3. How to Report
You can report concerns through the following channels:
- Compliance Officer: Directly to the designated Compliance Officer.
- Supervisor or Manager: To your immediate supervisor or a member of the Executive or Senior Executive Team.
- Kula Supervisory Court: If the concern involves the Compliance Officer or Executive Team, you may approach the Kula Court.
- Anonymous Reporting: Through our anonymous reporting hotline or online platform.
Reports should include as much detail as possible, such as the nature of the concern, the individuals involved, and any supporting evidence. Reports can be made anonymously, and confidentiality will be maintained to the extent possible.
4. Investigation Process
All reports will be:
- Acknowledged promptly.
- Investigated thoroughly and impartially.
- Resolved with appropriate corrective action.
- Kept confidential, with information shared only on a need-to-know basis.
Whistleblowers will be kept informed of the progress and outcome of the investigation, where possible, without compromising confidentiality or the integrity of the process.
5. Protection for Whistleblowers
We strictly prohibit retaliation or adverse treatment against individuals who report concerns in good faith. If you believe you have faced retaliation, you should report it immediately to the Compliance Officer or another member of management. Retaliation will not be tolerated and may result in disciplinary action, including termination of employment or contract.
6. Confidentiality
All reports will be treated with the utmost confidentiality. Information will only be disclosed to those who need to know to conduct the investigation or take corrective action.
7. Training and Awareness
We provide regular training to employees, contractors, and representatives to ensure they understand their rights and responsibilities under this policy. Senior Management is committed to promoting a culture of integrity, transparency, and ethical conduct.
8. Your Role
- Report concerns in good faith and with as much detail as possible.
- Do not attempt to investigate the concern yourself.
- Maintain confidentiality and avoid discussing the issue with colleagues or third parties unless required by law or the investigation process.
9. Contact Us
If you have any questions about this policy or wish to report a concern, please contact us using this form. Your query will be directed towards the Compliance Officer.
Any anonymous communication can be sent to Kula at the following address:
Kula VASP Limited, Ground Floor, Ebene House, 33 Cybercity, 72201, Ebene, Mauritius.
Disclosure Statement for Customer Complaints
At Kula, we are committed to providing exceptional service to our clients. However, we recognize that issues may occasionally arise, and we take all complaints seriously. This disclosure outlines our process for handling and resolving complaints in a fair, transparent, and timely manner.
Our Commitment
We strive to address all complaints promptly, impartially, and in accordance with applicable laws and regulations. Your satisfaction and trust are our top priorities, and we are dedicated to resolving any concerns you may have.
How to Lodge a Complaint
If you have a complaint, you can raise it through the following channels:
In Writing
Send an email to hello@kuladao.io
Online
Submit your complaint through our website
Our Complaint Handling Process
1. Acknowledgment:
We will acknowledge receipt of your complaint within one week and provide you with a reference number for tracking purposes.
2. Investigation:  
Your complaint will be assigned to a dedicated complaints handler who will conduct a thorough investigation. We will consider all relevant information and documentation to ensure a fair resolution.
2. Investigation:  
Your complaint will be assigned to a dedicated complaints handler who will conduct a thorough investigation. We will consider all relevant information and documentation to ensure a fair resolution.
2. Investigation:  
Your complaint will be assigned to a dedicated complaints handler who will conduct a thorough investigation. We will consider all relevant information and documentation to ensure a fair resolution.
3. Communication:
We will keep you informed of the progress of your complaint and provide an estimated timeline for resolution.
4. Resolution:
Once the investigation is complete, we will provide you with a written response detailing the outcome and any proposed resolution.
Escalation Process
If you are dissatisfied with the outcome or handling of your complaint, you may escalate it:
1. Internally:
Request a review by a senior manager or our designated complaints escalation team.
2. Externally:
Lodge a complaint with the relevant regulatory authority or ombudsman service.
Monitoring and Improvement
We monitor complaint trends and outcomes to identify areas for improvement and ensure compliance with regulatory requirements. All complaints are recorded and maintained for as long as legally required under the Mauritian Data Protection Act (2017)
Your Rights
- You have the right to lodge a complaint if you are dissatisfied with any aspect of our services.
- You have the right to a fair, transparent, and timely resolution process.
- You have the right to escalate your complaint if you are not satisfied with the outcome.
Contact Us
For further information about our complaints process or to lodge a complaint, please contact us using this form.
Disclosure Statement for Marketing Financial Products
Kula is committed to providing clear, fair, and transparent information about our financial products and services. In accordance with the Guidelines for Advertising and Marketing of Financial Products issued by the Financial Services Commission (FSC) of Mauritius, we adhere to the following principles:
1. Accuracy and Clarity
All information provided in our marketing materials is accurate, clear, and not misleading. We ensure that all terms, conditions, risks, and benefits of our financial products are disclosed in a manner that is easy to understand.
2. Fair Representation
Our advertisements and marketing communications fairly represent the features, risks, and costs associated with our financial products. We do not exaggerate benefits or omit material information that could influence your decision.
3. Target Audience
Our marketing materials are designed to be appropriate for the intended audience. We take care to ensure that our communications are suitable for the knowledge, experience, and financial situation of the consumers we are addressing.
4. Risk Disclosure
All material risks associated with our financial products are clearly disclosed. We emphasize that past performance is not indicative of future results, and the value of investments may go up or down.
5. Compliance with Regulations
Our marketing practices comply with all applicable laws, regulations, and guidelines set forth by the FSC and other relevant authorities in Mauritius.
6. No Guarantees
We do not guarantee specific outcomes or returns unless explicitly stated and supported by contractual agreements. Any projections or forecasts are clearly labelled as such and are based on reasonable assumptions.
7. Consumer Responsibility
We encourage consumers to carefully read all product documentation, including terms and conditions, before making any financial decisions. If you have any questions or require further clarification, please contact us directly.
Contact Information
For more information about our financial products or services, or if you have any concerns about our marketing materials, please contact us using this form. Your query will be directed towards our Finance Officer.
Disclosure Statement for Fair Treatment of Customers
At Kula, we are committed to treating all our customers with fairness, integrity, and respect. Our Fair Treatment of Customers Policy reflects our dedication to ensuring that your interests are always prioritized in every interaction with us. Below, we outline the key principles and practices that guide our commitment to fair treatment:
1. Transparency
We provide clear, accurate, and comprehensive information about our products, services, and pricing to help you make informed decisions.
2. Fairness
Our products, services, and terms are designed to be fair and reasonable, ensuring that no customer is unfairly disadvantaged.
3. Non-Discrimination
We treat all customers, partners, and community members with respect and dignity without discrimination based on race, gender, age, religion, disability, or any other personal characteristic.
4. Compassionate Service
We take extra care to protect vulnerable customers, ensuring their needs are prioritized over profit. This includes providing additional support for those who may face challenges due to age, literacy, financial sophistication, or other personal circumstances.
5. Accessibility
We strive to make our products and services accessible to all customers, regardless of their personal circumstances or characteristics, to the extent permitted by law.
6. Data Security
We are committed to safeguarding your personal information in line with our Information Security Policy and applicable data protection laws, including GDPR.
7. Excellence of Service
We respond to complaints and feedback promptly and fairly, using your input to continuously improve our products, services, and customer interactions.
8. Responsiveness
We are here to help. Our team is trained to respond to your inquiries, concerns, and feedback with professionalism, empathy, and efficiency.
9. Prioritising Clients
Your needs come first. We place your interests above short-term business gains and are committed to a win-win approach in all our dealings.
10. Confidentiality
We respect your privacy and will only use your information for legitimate business purposes in compliance with applicable privacy laws and regulations.
Our Promise to You
We are dedicated to fostering long-term relationships built on trust, transparency, and mutual respect. Our zero-tolerance policy for discrimination, deception, or unethical practices ensures that your rights and dignity are always protected. We welcome your feedback and are committed to addressing any concerns promptly and fairly.

For more information about our Fair Treatment of Customers Policy, or if you have any questions or concerns, please contact us using this form. Your query will be directed towards our Compliance Officer.
Disclosure Statement for Market Offences
At Kula, we are committed to upholding the highest standards of market integrity and ensuring compliance with the Mauritius Financial Services Commission (FSC) regulations and international best practices. Our Market Offences Policy reflects our dedication to promoting fair, orderly, and transparent virtual asset trading. Below, we outline the key principles and practices that guide our commitment to preventing market offences:
1. Prohibition of Market Abuse
We strictly prohibit all forms of market abuse, including insider trading, unlawful disclosure of material non-public information (MNPI), and market manipulation. Our zero-tolerance stance ensures that all employees, contractors, and associated individuals adhere to ethical market conduct.
2. Insider Trading
We prohibit the use of MNPI for personal gain or to benefit others. Our internal controls, including "Chinese walls" and information barriers, ensure that sensitive information is handled appropriately and not misused.
3. Unlawful Disclosure
We ensure that MNPI is only disclosed with proper authorization and in compliance with legal and regulatory requirements. Unauthorized disclosure, whether intentional or unintentional, is strictly prohibited.
4. Market Manipulation
We do not engage in practices that distort market prices, create false signals, or deceive investors. This includes avoiding fictitious trades, disseminating false information, or using manipulative algorithms.
5. Market Sounding
When conducting market soundings for new token issuances, we ensure that all parties involved provide consent and adhere to confidentiality obligations. We maintain detailed records of all market soundings and promptly inform parties when information is no longer considered confidential.
6. Detection and Reporting
We implement robust monitoring systems to detect potential market offences. Employees, clients, and stakeholders are encouraged to report suspicious activities through our whistleblower mechanisms. All reports are investigated promptly, and any confirmed offences are reported to the FSC and other relevant regulatory authorities.
7. Training and Awareness
We provide regular training to employees and stakeholders on market offences, information handling, and ethical market conduct. This ensures that everyone associated with Kula understands their responsibilities and complies with our policies.
8. Investigation and Enforcement
We conduct thorough internal investigations into any reported market offences and fully cooperate with external regulatory investigations. Corrective actions are taken to address any violations and prevent future occurrences.
Our Promise to You
We are dedicated to fostering an ethical culture that prioritizes investor protection and market integrity. By adhering to our Market Offences Policy, we ensure that all market activities are conducted with transparency, fairness, and compliance. If you have any questions or concerns about our market conduct, please contact us using this form. Your query will be directed towards our Compliance Officer.
Disclosure Statement for Information Security
At Kula, we are committed to maintaining the highest standards of information security to protect the confidentiality, integrity, and availability of your sensitive information. Our Information Security Policy reflects our dedication to safeguarding your data and ensuring compliance with applicable laws, regulations, and industry standards. Below, we outline the key principles and practices that guide our commitment to information security:
1. Confidentiality, Integrity, and Availability
We implement robust technical, administrative, and physical controls to protect your information from unauthorised access, disclosure, alteration, or destruction.
2. Information Classification
We classify information based on its sensitivity and apply appropriate security controls to ensure its protection. This includes adhering to the Mauritian Data Protection Act (2017) and EU GDPR requirements for personal data.
3. Access Controls
We restrict access to sensitive information based on the principle of least privilege, ensuring that only authorised personnel can access your data.
4. Encryption
We use encryption for data in transit and at rest to protect against unauthorised interception or disclosure.
5. Network and Endpoint Security
We employ firewalls, intrusion detection/prevention systems, antivirus software, and other security measures to protect against external threats and malware.
6. Secure Coding and Vulnerability Management
We follow secure coding practices and regularly address software vulnerabilities to mitigate risks.
7. Physical Security
We implement access controls, surveillance, and environmental measures to protect our physical facilities and assets.
8. Business Continuity and Disaster Recovery
We have plans in place to ensure the availability and resilience of critical systems and services in the event of a disruptive incident.
9. Incident Response
We maintain a robust incident response process to promptly detect, respond to, and mitigate information security incidents. This includes timely reporting and communication to relevant stakeholders.
10. Third-Party Security
We assess the security posture of third-party vendors/outsourced service providers and ensure they meet our information security requirements, including data protection and confidentiality.
11. Training and Awareness
We provide regular training to employees and stakeholders to raise awareness of information security risks and promote a culture of security.
Our Promise to You
We are dedicated to fostering an ethical culture that prioritizes investor protection and market integrity. By adhering to our Information Security Policy, we ensure that all market activities are conducted with transparency, fairness, and compliance. If you have any questions or concerns about our market conduct, please contact us using this form. Your query will be directed towards our Information Security Officer.
Disclosure Statement for Data Protection and Retention
At Kula, we are committed to protecting your privacy and ensuring the security of your personal data. This disclosure statement outlines how we collect, use, store, and protect your personal information in compliance with the Mauritian Data Protection Act (2017) and other applicable regulations. By using our services, you agree to the practices described in this statement:
1. Collection of Personal Data
We collect personal data to provide you with our services and to comply with legal and regulatory obligations. The types of personal data we collect may include but are not limited to:
- Identification information: Name, contact details, identification numbers, and nationality.
- Financial information: Transaction details and payment information.
- Technical information: IP addresses, device information, and browsing activity.
- Other information: Information provided through social media, testimonials, or surveys.
2. Use of Personal Data
Your personal data is used for the following purposes:
- To provide and improve our services.
- To comply with legal and regulatory requirements, including anti-money laundering (AML) and counter-terrorism financing (CFT) obligations.
- To communicate with you, including sending marketing materials (with your consent).
- To protect against fraud, unauthorized access, and other risks.
When transferring data outside Mauritius, we ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your information.
3. Data Sharing and Transfers
We may share your personal data with:
- Service providers: Third parties who assist us in delivering our services, such as cloud storage providers and marketing platforms.
- Regulatory authorities: When required by law or to protect public interest.
- Other third parties: With your consent or as necessary to fulfil contractual obligations.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. For example:
- Customer and transaction data: Retained for as long as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
- AML/CFT records: Retained for eight (8) years after the end of the business relationship or occasional transaction.
- Marketing data: Retained until you opt out or withdraw your consent.
5. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request corrections to inaccurate or incomplete data.
- Erasure: Request deletion of your data, subject to legal obligations.
- Restriction: Request restriction of processing under certain circumstances.
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to the processing of your data for direct marketing or other purposes.
- Withdraw Consent: Withdraw consent at any time, where processing is based on consent.
To exercise these rights, please contact us on this form. Your query will be directed towards our Data Protection Officer.
6. Data Security
We implement robust technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. These measures include encryption, access controls, and regular audits. However, no system is completely secure, and we cannot guarantee absolute security.
7. Data Breaches
In the event of a data breach, we will notify the Mauritian Data Protection Office and affected individuals without undue delay, as required by law.
8. Changes to This Statement
We may update this disclosure statement periodically to reflect changes in our practices or legal requirements. Any updates will be communicated to you through our website or other appropriate channels.
Contact Us
If you have any questions about this disclosure statement or wish to exercise your rights, please contact us using this form. Your query will be directed towards our Data Protection Officer.
Disclosure Statement for Conflicts of Interest
At Kula, we are committed to maintaining the highest standards of integrity, transparency, and ethical conduct in all aspects of our business operations. As part of this commitment, we have established a robust **Conflicts of Interest Policy** to ensure that the interests of our clients and stakeholders are always prioritized.
Our Commitment
We recognize that conflicts of interest may arise during our business activities. A conflict of interest occurs when our interests, or those of our employees, directors, or affiliates, could potentially compromise the fair treatment of our clients or the integrity of our operations. We are dedicated to identifying, managing, and mitigating such conflicts to protect the interests of our clients and maintain trust in our services.
How We Manage Conflicts of Interest
1. Identification and Reporting
All employees, directors, and contractors are required to promptly disclose any actual, potential, or perceived conflicts of interest to the designated Compliance Officer. This includes personal, financial, or professional relationships that could influence decision-making.
2. Assessment and Mitigation
Each disclosed conflict is assessed on a case-by-case basis. Where necessary, we implement appropriate measures to manage or mitigate the conflict, such as:
- Disclosing the conflict to affected clients and obtaining their informed consent.
- Recusing individuals from decision-making processes where a conflict exists.
- Establishing internal controls, such as segregation of duties or information barriers, to prevent undue influence.
3. Transparency and Disclosure
In cases where a conflict cannot be fully mitigated, we will provide clear and comprehensive disclosures to affected clients. This ensures that clients are fully informed of the nature of the conflict and any potential risks before proceeding with a transaction or service.
4. Prohibition of Undue Influence
Employees are prohibited from engaging in activities or transactions that could create or appear to create a conflict of interest. This includes conducting business with family members, close friends, or related parties without prior approval.
5. Ongoing Monitoring and Training
We provide regular training to all staff on identifying and managing conflicts of interest. Additionally, we maintain a **Conflicts of Interest Register** to document and monitor all disclosed conflicts and the measures taken to address them.
Your Rights as a Client
- You have the right to be informed of any conflicts of interest that may affect the services we provide to you.
- You have the right to make informed decisions about whether to proceed with a transaction or service after being made aware of any conflicts.
- If you have any concerns about a potential conflict of interest, please contact us using this form.

Contact Us
For further information about our Conflicts of Interest Policy or to report a concern, please contact us using this form. Your query will be directed towards our Compliance Officer.