- Use a strong, unique password for all accounts.  
- Enable two-factor authentication (2FA) whenever possible.  
- Keep your operating system, browser, and software updated.  
- Avoid using public Wi-Fi or shared computers for sensitive transactions.  
- Install reputable antivirus software and update it regularly.  

- Verify authenticity before engaging in any cryptocurrency transactions.  
- Be wary of unsolicited requests for personal or payment information.  
- Never share private keys, passwords, or recovery phrases.  
- Regularly monitor your accounts for suspicious activity.  

- Store assets in a hardware wallet or a reputable software wallet.  
- Use multi-signature wallets for added security.  
- Set up cold storage for long-term holdings.  
- Regularly back up and securely store wallet keys.  

- Be cautious of emails, messages, or calls requesting sensitive information.  
- Verify communication by contacting the entity directly through official channels.  
- Never respond to unsolicited messages that request payment or sensitive data.  

- Report phishing attempts, fraud, or security breaches to authorities.  
- Alert Kula’s support team at hello@kuladao.io
- Share security insights with the community to help prevent attacks.  

- Treat all community members with kindness, empathy, and dignity.
- Harassment, discrimination, or abuse will not be tolerated.  

- Be open to diverse perspectives and constructive debate.  
- Avoid dismissive or inflammatory language.

- Use respectful language in all interactions.  
- Do not spread misinformation, rumors, or personal attacks.

Abide by moderation decisions and community standards.

Do not promote personal projects/services without approval.

Avoid irrelevant, excessive, or repetitive content.

Moderators have the final say in enforcing rules and removing content.

A reminder to correct behaviour.

Deletion of posts/comments that violate guidelines.

Temporary or permanent suspension of an account.

$KULA is a governance token, not an investment vehicle. Holding $KULA does not entitle holders to profits, dividends, or financial returns.
The value of $KULA is determined by governance participation and ecosystem adoption, not by speculative financial mechanisms.

The cryptocurrency and blockchain sectors are highly volatile. The price of $KULA may fluctuate due to market conditions, governance decisions, regulatory changes, or macroeconomic factors.
Liquidity for $KULA is not guaranteed. Token holders may experience challenges in buying or selling tokens, depending on market conditions and exchange availability.

Kula operates within a legally structured framework but has not yet received formal regulatory approval from any financial authority.
Regulatory changes in different jurisdictions may impact the availability, usage, or legality of $KULA and Kula’s governance framework.
Participants are responsible for ensuring compliance with local laws and regulations regarding digital assets and governance participation.

The information provided on this website is for general informational purposes only and does not constitute investment advice, an offer to sell, or a solicitation to buy any financial instruments, securities, or regulated products. The $KULA token is a governance utility token and is not intended to function as a security or financial product in any jurisdiction. Access to this website and participation in the Kula ecosystem is not permitted for residents, citizens, or persons located in any jurisdiction where such access or participation would be contrary to local laws or regulations. This includes, but is not limited to, the United States, United Kingdom, United Arab Emirates, Canada, Singapore, Japan, South Korea, China, India, Iran, Syria, North Korea, Cuba, and the Crimea region. Kula does not market, offer, or sell tokens to persons or entities in jurisdictions where such activities would require registration or regulatory approval. Users are solely responsible for ensuring that their participation in the Kula ecosystem is lawful under the laws of their country of residence. By using this website, you confirm that you are not a resident or citizen of any restricted jurisdiction and that you understand the risks associated with digital assets and blockchain governance systems.

Kula employs audited smart contracts to manage governance, treasury, and ecosystem participation. However, no system is entirely immune to bugs, exploits, or vulnerabilities.
Participants should be aware that blockchain transactions are irreversible, and any errors or security breaches may result in permanent loss of tokens or funds.

Governance decisions within Kula are made through the Protocol Improvement Proposal (PIP) and/or KulaDAO Improvement Proposal (KIP) process, which means token holders actively shape the ecosystem.
Decisions made through governance voting may not always align with individual interests, and governance changes may impact the functionality or utility of the token.

Digital assets, including $KULA, are not covered by traditional financial insurance schemes (e.g., Federal Deposit Insurance Corporation, Financial Services Compensation Scheme, or deposit protection programs).
There is no guarantee of asset recovery in case of security breaches, exchange failures, or smart contract vulnerabilities.

Participation in the Kula ecosystem requires an understanding of blockchain governance, asset risks, and decentralized decision-making.
Only engage with Kula if you fully understand the risks involved and are prepared for potential financial loss.

Kula tokens ($KULA) may be stored in centralised exchange (CEX) accounts or self-custodied in private wallets.
Users are solely responsible for the security of their wallets, private keys, and seed phrases. Losing access to a wallet or exposing private keys may result in permanent loss of funds, with no possibility of recovery.
Kula does not provide support for lost or stolen wallets and cannot intervene in unauthorized transactions.
Smart contract interactions carry risks - users should verify contract addresses and avoid phishing attempts or malicious dApps that could compromise their tokens.

We are dedicated to maintaining the highest standards of ethical conduct and compliance with laws and regulations. To achieve this, we:

You can report concerns related to, but not limited to:

You can report concerns through the following channels:

All reports will be:

We strictly prohibit retaliation or adverse treatment against individuals who report concerns in good faith. If you believe you have faced retaliation, you should report it immediately to the Compliance Officer or another member of management. Retaliation will not be tolerated and may result in disciplinary action, including termination of employment or contract.

All reports will be treated with the utmost confidentiality. Information will only be disclosed to those who need to know to conduct the investigation or take corrective action.

We provide regular training to employees, contractors, and representatives to ensure they understand their rights and responsibilities under this policy. Senior Management is committed to promoting a culture of integrity, transparency, and ethical conduct.

- Report concerns in good faith and with as much detail as possible.
- Do not attempt to investigate the concern yourself.
- Maintain confidentiality and avoid discussing the issue with colleagues or third parties unless required by law or the investigation process.

If you have any questions about this policy or wish to report a concern, please contact us using this form. Your query will be directed towards the Compliance Officer.

We will acknowledge receipt of your complaint within one week and provide you with a reference number for tracking purposes.

Your complaint will be assigned to a dedicated complaints handler who will conduct a thorough investigation. We will consider all relevant information and documentation to ensure a fair resolution.

Your complaint will be assigned to a dedicated complaints handler who will conduct a thorough investigation. We will consider all relevant information and documentation to ensure a fair resolution.

Your complaint will be assigned to a dedicated complaints handler who will conduct a thorough investigation. We will consider all relevant information and documentation to ensure a fair resolution.

We will keep you informed of the progress of your complaint and provide an estimated timeline for resolution.

Once the investigation is complete, we will provide you with a written response detailing the outcome and any proposed resolution.

Request a review by a senior manager or our designated complaints escalation team.

Lodge a complaint with the relevant regulatory authority or ombudsman service.

All information provided in our marketing materials is accurate, clear, and not misleading. We ensure that all terms, conditions, risks, and benefits of our financial products are disclosed in a manner that is easy to understand.

Our advertisements and marketing communications fairly represent the features, risks, and costs associated with our financial products. We do not exaggerate benefits or omit material information that could influence your decision.

Our marketing materials are designed to be appropriate for the intended audience. We take care to ensure that our communications are suitable for the knowledge, experience, and financial situation of the consumers we are addressing.

All material risks associated with our financial products are clearly disclosed. We emphasize that past performance is not indicative of future results, and the value of investments may go up or down.

Our marketing practices comply with all applicable laws, regulations, and guidelines set forth by the FSC and other relevant authorities in Mauritius.

We do not guarantee specific outcomes or returns unless explicitly stated and supported by contractual agreements. Any projections or forecasts are clearly labelled as such and are based on reasonable assumptions.

We encourage consumers to carefully read all product documentation, including terms and conditions, before making any financial decisions. If you have any questions or require further clarification, please contact us directly.

We provide clear, accurate, and comprehensive information about our products, services, and pricing to help you make informed decisions.

Our products, services, and terms are designed to be fair and reasonable, ensuring that no customer is unfairly disadvantaged.

We treat all customers, partners, and community members with respect and dignity without discrimination based on race, gender, age, religion, disability, or any other personal characteristic.

We take extra care to protect vulnerable customers, ensuring their needs are prioritized over profit. This includes providing additional support for those who may face challenges due to age, literacy, financial sophistication, or other personal circumstances.

We strive to make our products and services accessible to all customers, regardless of their personal circumstances or characteristics, to the extent permitted by law.

We are committed to safeguarding your personal information in line with our Information Security Policy and applicable data protection laws, including GDPR.

We respond to complaints and feedback promptly and fairly, using your input to continuously improve our products, services, and customer interactions.

We are here to help. Our team is trained to respond to your inquiries, concerns, and feedback with professionalism, empathy, and efficiency.

Your needs come first. We place your interests above short-term business gains and are committed to a win-win approach in all our dealings.

We respect your privacy and will only use your information for legitimate business purposes in compliance with applicable privacy laws and regulations.

We strictly prohibit all forms of market abuse, including insider trading, unlawful disclosure of material non-public information (MNPI), and market manipulation. Our zero-tolerance stance ensures that all employees, contractors, and associated individuals adhere to ethical market conduct.

We prohibit the use of MNPI for personal gain or to benefit others. Our internal controls, including "Chinese walls" and information barriers, ensure that sensitive information is handled appropriately and not misused.

We ensure that MNPI is only disclosed with proper authorization and in compliance with legal and regulatory requirements. Unauthorized disclosure, whether intentional or unintentional, is strictly prohibited.

We do not engage in practices that distort market prices, create false signals, or deceive investors. This includes avoiding fictitious trades, disseminating false information, or using manipulative algorithms.

When conducting market soundings for new token issuances, we ensure that all parties involved provide consent and adhere to confidentiality obligations. We maintain detailed records of all market soundings and promptly inform parties when information is no longer considered confidential.

We implement robust monitoring systems to detect potential market offences. Employees, clients, and stakeholders are encouraged to report suspicious activities through our whistleblower mechanisms. All reports are investigated promptly, and any confirmed offences are reported to the FSC and other relevant regulatory authorities.

We provide regular training to employees and stakeholders on market offences, information handling, and ethical market conduct. This ensures that everyone associated with Kula understands their responsibilities and complies with our policies.

We conduct thorough internal investigations into any reported market offences and fully cooperate with external regulatory investigations. Corrective actions are taken to address any violations and prevent future occurrences.

We implement robust technical, administrative, and physical controls to protect your information from unauthorised access, disclosure, alteration, or destruction.

We classify information based on its sensitivity and apply appropriate security controls to ensure its protection. This includes adhering to the Mauritian Data Protection Act (2017) and EU GDPR requirements for personal data.

We restrict access to sensitive information based on the principle of least privilege, ensuring that only authorised personnel can access your data.

We use encryption for data in transit and at rest to protect against unauthorised interception or disclosure.

We employ firewalls, intrusion detection/prevention systems, antivirus software, and other security measures to protect against external threats and malware.

We follow secure coding practices and regularly address software vulnerabilities to mitigate risks.

We implement access controls, surveillance, and environmental measures to protect our physical facilities and assets.

We have plans in place to ensure the availability and resilience of critical systems and services in the event of a disruptive incident.

We maintain a robust incident response process to promptly detect, respond to, and mitigate information security incidents. This includes timely reporting and communication to relevant stakeholders.

We assess the security posture of third-party vendors/outsourced service providers and ensure they meet our information security requirements, including data protection and confidentiality.

We provide regular training to employees and stakeholders to raise awareness of information security risks and promote a culture of security.

We collect personal data to provide you with our services and to comply with legal and regulatory obligations. The types of personal data we collect may include but are not limited to:

Your personal data is used for the following purposes:

We may share your personal data with:

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. For example:

You have the following rights regarding your personal data:

We implement robust technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. These measures include encryption, access controls, and regular audits. However, no system is completely secure, and we cannot guarantee absolute security.

In the event of a data breach, we will notify the Mauritian Data Protection Office and affected individuals without undue delay, as required by law.

We may update this disclosure statement periodically to reflect changes in our practices or legal requirements. Any updates will be communicated to you through our website or other appropriate channels.

All employees, directors, and contractors are required to promptly disclose any actual, potential, or perceived conflicts of interest to the designated Compliance Officer. This includes personal, financial, or professional relationships that could influence decision-making.

Each disclosed conflict is assessed on a case-by-case basis. Where necessary, we implement appropriate measures to manage or mitigate the conflict, such as:

In cases where a conflict cannot be fully mitigated, we will provide clear and comprehensive disclosures to affected clients. This ensures that clients are fully informed of the nature of the conflict and any potential risks before proceeding with a transaction or service.

Employees are prohibited from engaging in activities or transactions that could create or appear to create a conflict of interest. This includes conducting business with family members, close friends, or related parties without prior approval.

We provide regular training to all staff on identifying and managing conflicts of interest. Additionally, we maintain a **Conflicts of Interest Register** to document and monitor all disclosed conflicts and the measures taken to address them.